Customer Service
We have been a specialist accountancy services provider for contractors, freelancers and self-employed professionals for over 15 years. We understand the challenges you face and the pressures you have to deal with. We know that managing your accounts is probably not one of your favourite tasks. For some it can be tedious and sometimes a lonely experience.
All the more reason we insist that our customer service is anything but serious and dull. On the contrary. Our Customer Services Team is here 6 days a week to help you along your self-employed journey. You can talk to them about anything from how much money you can safely take out of your business to what expenses you can claim. You will find them engaged, caring and genuinely interested in you and your business. They won't talk jargon to you and will always put 110% into everything they will do for you.
Proactive advice
Our team of highly-skilled customer service specialists are employed here in the UK. People who share our passion for providing insightful, proactive advice and information to our customers, but who deliver it in a warm, down-to-earth manner.
Tailored to your needs
We are here to help and support you throughout your business year. Our friendly, expert advice and practical support is at the end of a phone six days a week, not just once or twice a year like many high street accountants. Whether you need advice on an expenses claim, the most tax efficient way of funding a car through your business, or just to check your latest accounts details, our Customer Services Team are happy to help.
Connecting your information
In fact, we’d go so far as to say we don’t think you will find a better accountancy service in terms of service and value. Especially if you are running a limited company - we'll bring all your business financial information together in one place – invoices, expenses, payments, tax, IR35 reviews etc. Everything is connected and updated daily* so you know that your information is always up-to-date and there are no surprises around the corner.
Quality you can depend on
Our whole ethos is based on giving you the highest quality service in everything we do. And for us, the only way to achieve that is to employ the best people, with the right skills and - above all – the right attitude, to meet your needs.